Good morning, investorSupport • Tickets • Knowledge base
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Articles: 6
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Create a ticket
We’ll reply by email (demo)
Subject
Email
Message
Priority: Normal
Typical response time: under 24h (demo)
Contact
Alternative channels (demo)
Email
support@monolith.xyz
Status
status.monolith.xyz
Guides
Knowledge base & policies
Security incident?
Use responsible disclosure. Include reproduction steps and timestamps (demo).
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Quick answers (demo)
Showing 6 articles
Why is my account pending verification?
KYC & ComplianceVerification may require additional documents or issuer allowlist checks. You’ll be notified when updates are needed (demo).
How do RFQ liquidity windows work?
Trading & RFQRFQs are available during active windows on allowlisted assets. You can request quotes and execute if compliant (demo).
Where can I find documents for an asset?
Assets & DataroomOpen the asset and access the dataroom section (factsheets, legal docs, reports). Exports are available (demo).
Can I export distribution schedules to my calendar?
CalendarYes. Use Export actions on calendar views / asset schedules to generate .ics events (demo).
How is my data protected?
SecurityAccess controls, encryption, audit logs, and compliance-first workflows. Refer to the Security page for details (demo).
How do I change my email or password?
AccountGo to Settings → Account / Security. Changes may trigger re-verification depending on issuer rules (demo).