Help Center

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Search common questions or browse categories. For urgent issues, visit the status page or contact support.

Contact support Status page Getting started

Investor onboarding

Qualify and start trading

KYC, eligibility, and account activation. Learn timelines and supported countries.

Open account Read guide

Issuer onboarding

From data room to launch

Steps to tokenize an asset: documentation, compliance checks, issuance, and liquidity setup.

Talk to sales View checklist

Using $MONO

Fees, discounts & burn

Pay platform fees in $MONO to access incentives. See burn reports and governance eligibility.

Learn more Go to $MONO page

Contact support

We respond during business hours (CET)

support@monolith.com

@monolith_support

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Service status

Uptime, incidents, and response times

Check our public status page for real‑time uptime and incident history.

View status page

Note

This Help Center provides general guidance. Eligibility, jurisdictional limits, and specific terms may apply. For legal matters, refer to the Legal Hub.